Vendor Terms and Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures and the same has been incorporated by reference in the Vendor Agreement (defined below). 

These terms and conditions form are the part of vendor agreement (“Kakinadalo Vendor Agreement Deed”) entered into between the a sole proprietorship business owned by Mr.krishna Reddy Kovvuri having its registered address at 7-39, Ratan Towers, ADB Road, Thimmapuram, Kakinada, Andhra Pradesh and you the vendor(“Vendor”).


The Vendor shall offer its Products to the Company for the purpose of sale by the Vendor on the Portal. Based on market analysis conducted by the Company, the Company may make recommendations to the Vendor from time to time on the specific Products and the quantities thereof, from the entire range/collection that are to be displayed, advertised and offered for sale by the Vendor through the Portal. The Vendor shall make its final decision on the Products and their quantities to be displayed on the Portal on the basis of such recommendations. Notwithstanding the foregoing, the Company has the right to refuse to display, or withdraw from the Portal, any Product for sale on the Portal. 

The Products offered for sale by the Vendor are either manufactured by the Vendor or are sourced/ purchased by the Vendor from third party suppliers/manufacturers (“Suppliers”). 

Services Provided by the Company

The Company shall offer to the Vendor its services for facilitating the online sale of the Vendor’s product which shall include hosting and technology, customer support, logistics services, online payments & marketing services, and all the other related services to ensure customer satisfaction on behalf of the Vendor.

Packaging and Delivery

The Portal will enable Customers to place orders for the Product(s) they wish to purchase on the Website/App. 

The Vendor hereby irrevocably confirms that upon receiving the confirmation of the order by the Customer in respect of any Product, the Company shall be entitled to, and be deemed to have been authorized by the Vendor, to collect directly or through its nominees or third party service providers, the relevant Product(s) from the Vendor for the purposes of delivering to the Customer on behalf the Vendor, within 24 hours of the confirmed order being received on the Portal.  

The Vendor will use packing material mutually agreed with the Company to package the Product and keep it ready for collection.  The materials and collaterals to be used for the outermost package layer shall be provided by the Company.

The vendor shall ensure that the quality and condition of the product ordered by the customer is perfect with the kakinadalo team before getting the product packed.

The Company shall take all commercially reasonable steps to keep the Customer informed of any delays which may take place in the delivery of any Product. 

Payment Terms

The vendor has to update the status of the product as delivered.

The sale amount (Deducting Trade discount amount) will be deposited into the vendor bank account by the company, even for the “cash on delivery” payment method for every 7 business days.

Return Policy

The company has a Return policy which is applicable to the sale of the products through the online store.

The Company shall prominently display the Return Policy on the Portal so that the Customers are aware of the Return Policy. 

If a Customer is entitled to a return  for any Product in accordance with the Return Policy, the Company shall make such return solely on behalf of the Vendor as per the Return Policy and adjust the amount so paid to such Customer from any amounts payable by the Company to the Vendor. 

Obligations of the Vendor  

The Vendor shall (either itself or through its Suppliers) be responsible for all warranty and after- sales services relating to the Products as per its standard product warranty and maintenance contracts and shall keep the Company fully indemnified in this regard.

Electronic Execution  

These Terms & Conditions are being executed electronically and each Party recognizes that the same is validly executed under the Information Technology Act, 2000 and shall form a binding agreement between the Parties and no Party shall claim invalidity of these Terms and Conditions merely on the grounds that these Terms and Conditions are being executed electronically. For the aforementioned purposes, the Parties hereby agree that these Terms and Conditions are being concluded and executed at Kakinada.